Refund policy

We want you to love your purchase! If you are not satisfied with your order, please review our policy below:

Eligibility: We offer returns and exchanges within 7 days of receiving the product. The product must be unused, in original condition, and with the packaging intact.
Non-Returnable Items: Due to hygiene reasons, we do not accept returns on makeup or personal care items unless they are damaged or defective upon arrival. Custom-made or personalized jewelry is also non-returnable.
Return Process: To initiate a return, please contact us at [Customer Support Email]. Once approved, you will be required to ship the item back to us at your expense.
Exchange Process: If you need a different size or item, please contact us within 7 days of receiving the order. Shipping costs for the exchange will be borne by the customer.
Refunds: Refunds are issued once we receive and inspect the returned item. Refunds will be made via the original payment method within 7-10 business days. Shipping fees are non-refundable.